The short version 🐉
Need help? Ask a grown-up to email us, or use the little chat bubble inside the game. A real person reads every message.
For anything — billing, refunds, account help, privacy requests, school licenses, or just feedback:
[email protected]We reply within 2 business days.
The floating chat bubble inside the game sends a message straight to the team — great for bug reports and ideas, and kids can use it safely (it sends only what you type, nothing else).
You do not need to contact us to delete an account: Settings → Cloud Save Account → Delete account removes the cloud account, all its data, and the device's local copy in one step. If that path fails for you, email us and we will delete it for you.
Dragon Academy is published by Skylight Software SRL.